This Privacy Policy provides information on what data is collected from users of our website, how the data is collected and what it is used for in order to comply with the EU General Data Protection Regulation (GDPR) regulation which controls how companies and other organisations handle personal data.

By using our site, you consent to our website’s privacy policy. 

 

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make any changes to this policy, we will notify you here that it has been updated with the date the changes were made, to make you aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

How Do We Collect Information?

As part of the process of conducting a transaction on our website, we collect personal information you give us such as your name, address and email address.

We receive, collect and store any information you enter on our website or provide us in any other way.

 

What Information Do We Collect?

We receive collect and store information that you provide us with voluntarily when you interact with us on our site. This may include personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. In addition, we receive collect and store collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.

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Purpose Of Collecting Your Information

We collect any Non-personal and Personal Information for the following purposes:

• To provide and operate the services through our service provider.

• To process orders and complete transactions.

• To create and maintain our user accounts.

• To personalise our users experience and help us respond to individual needs.

• To improve our website based on the information and feedback we receive from you.

• To improve customer service and support our customer needs.

• To provide our site users with ongoing customer assistance and technical support.

• To be able to contact our visitors and users with general or personalised service-related notices and promotional messages; which may include a promotion, survey or other site features and periodic emails.

• To comply with any applicable laws and regulations.

• To help prevent fraudulent activities.

• To create aggregated statistical data and other aggregated and/or inferred Non-Personal Information, which we or our business partners may use to provide and improve our respective services. 

 

We may share your information with third parties that perform services for us including payment processing, data analysis, email delivery, hosting services (WIX) and marketing assistance.

 

External Links

Some links on our website may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

We are not responsible for the contents or policies of external websites and recommend that you check the privacy and security policies and procedures of every website that you use and submit your personal details to.

 

How We Communicate With You

If you decide to opt-in to our mailing list, you may from time to time receive emails that may include news, new products and other updates and information. If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or by contacting us at hgjewellery@gmail.com

 

Payment

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. See also our Cookies Policy.

 

How We Store, Use, Share And Disclose Personal Information

Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the product(s) you ordered. The email address you provide for order processing, will only be used to send you information and updates relevant to your order.

 

Retaining Your Data

We keep your personal data for no longer than necessary for a lawful purpose, such as processing a purchase (or for a reasonable period after the purchase so that we can process any claim or query).

 

Your Rights Over Your Data

Under the rules of The UK GDPR, you have the right to request a copy of the information we hold about you. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hgleavesjewellery@gmail.com  We will respond without delay and within one month of receipt of your request.

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

How We Use Cookies and Other Tracking Tools

Please read our Cookies Policy for information about the cookies used on our website and how you can opt out of using cookies by clicking on our cookie banner to accept or decline non-essential cookies on this site.

If you follow us one of our social media accounts, we receive basic personal data about you according to your profile: which may include your account name, gender, general interests, location, age. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our followers on social media.

 

How You Can Withdraw Your Consent

If you don’t want us to process your data anymore, please contact us at hgleavesjewellery@gmail.com

You have the right to complain to the Information Commissioners Office (ICO) as a further contact point where a complaint in relation to the processing of your personal data cannot be resolved. https://ico.org.uk/concerns/

 

By ticking the consent box on our Cookies Banner you are giving your permission for our use of cookies on our website.

 

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